Bronwen Morgan
Ashgate Dartmouth
Hardback
294
2003
Consumer Product Guarantees presents a detailed analysis of the function of consumer product guarantees and the related legal issues. It applies research findings from the fields of consumer complaining behaviour marketing science and economics to the legal context. Its central argument is that guarantees could be one way of assisting consumers in resolving product quality disputes. There then follows an analysis of English and EC provisions on guarantees as well as of relevant US law.
Ashgate Dartmouth
Hardback
294
2003
Consumer Product Guarantees presents a detailed analysis of the function of consumer product guarantees and the related legal issues. It applies research findings from the fields of consumer complaining behaviour marketing science and economics to the legal context. Its central argument is that guarantees could be one way of assisting consumers in resolving product quality disputes. There then follows an analysis of English and EC provisions on guarantees as well as of relevant US law.