Terry Gillen
Gower
Hardback
126
2005
In the construction industry those who see quality as simply a chore are on the fast track to going out of business. Many client organizations now require formal evidence of quality management capability as condition for tendering for contracts or consideration for partnership projects. Quality Management in Construction is a road map to business success through quality. Amongst the many topics it covers are: a step-by-step approach to creating a quality management system that is right for your company; how to include all your stakeholders in the quality process; how to identify and map your key processes; how to use your system to help market your business and stay competitive; how to monitor and improve ongoing business performance and much much more.
Gower
Hardback
126
2005
In the construction industry those who see quality as simply a chore are on the fast track to going out of business. Many client organizations now require formal evidence of quality management capability as condition for tendering for contracts or consideration for partnership projects. Quality Management in Construction is a road map to business success through quality. Amongst the many topics it covers are: a step-by-step approach to creating a quality management system that is right for your company; how to include all your stakeholders in the quality process; how to identify and map your key processes; how to use your system to help market your business and stay competitive; how to monitor and improve ongoing business performance and much much more.