Ralf M?ller
Gower
Paperback
100

Francesc Aragall's Design for All offers every organization whether a provider of services or products with a clear understanding of the role and value of universal design (design for all) and a detailed model for: * assessing your current design practices * identifying the key elements in product or service design and delivery that need reengineering * working with users to make the change * communicating success stories.