David Bawden
Gower
Hardback
224
1990
Evaluation is accepted as a key concept underlying the development and improvement of information services. It can ensure the provision of better products and services it can act as a justification of existing services and can lead to an improved understanding of library and information systems. This book has two clear aims. The first is to emphasize the importance of evaluation itself and the second is to encourage the idea of user-oriented evaluation specifically - a form of evaluation primarily qualitative and based on case studies- which is particularly suitable for use in an operational environment.
Gower
Hardback
224
1990
Evaluation is accepted as a key concept underlying the development and improvement of information services. It can ensure the provision of better products and services it can act as a justification of existing services and can lead to an improved understanding of library and information systems. This book has two clear aims. The first is to emphasize the importance of evaluation itself and the second is to encourage the idea of user-oriented evaluation specifically - a form of evaluation primarily qualitative and based on case studies- which is particularly suitable for use in an operational environment.