Lucy Seifert and Mary Stacey
Ashgate
Hardback
240
1998
This book covers all the key elements of the training process and the problems and pitfalls behind them. This extends from handling the client/sponsor before the course to reflecting on the lessons to be learned afterwards. Subjects covered include among others on being a new trainer on the various types of troublesome trainee on coping with treacherous hardware on group dynamics.