R. Key Dismukes, Benjamin A. Berman and Loukia D. Loukopoulos
Ashgate
Paperback
364
2007
The Limits of Expertise reports a study of the 19 major U.S. airline accidents from 1991-2000 in which the National Transportation Safety Board (NTSB) found crew error to be a causal factor. Each accident is reported in a separate chapter that examines events and crew actions and explores the cognitive processes in play at each step.